The call center service today is very different from what it used to be. The demand for phone-based customer service has increased, the number of services has expanded, and the options to facilitate customer service have become richer. As a result, the call center has now become more of a contact center – but more on that later.
The call center service today is very different from what it used to be. The demand for phone-based customer service has increased, the number of services has expanded, and the options to facilitate c...
In a world of instant feedback through the internet, it is of paramount importance that our customer service solutions represent the highest possible standards. With informed, helpful, and proactively...